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19 Feb 16 Who Cares about Gmail Analytics?

In our last post, we began the discussion on the importance of data and analytics from a very high level. We focused primarily on how our users were signing up and the friction our users were experiencing during the initial activation process. Today, we’ll be briefly covering our customer development process. If you’re unfamiliar, customer development is a term, coined by Steve Blank, that refers the general process of learning more about your customers or potential customers. Since Blank’s initial publication...

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